Shipping

We ship worldwide. Everything has tracking and insurance.

SHIPPING TO FRANCE

INSTORE PICKUP
Instore pickup is always free and available within two hours of placing your order - get your gear at our Chamonix location.

STANDARD
7€, free over 200€

Service provided by Colissimo
Shipping time: two days, but generally delivered the next day.

STANDARD (TO A POINT RELAIS)
5€, free over 200€

Service provided by the Colissmo Point Relais network. Have your parcel delivered and held at your post office, Cityssimo or nearby Point Relais outlet.
Shipping time: two days, but generally delivered the next day.

EXPRESS / EXPRESS TO A POINT RELAIS
Price depending on size of order
Service provided by Chronopost

Shipping time: D+1 (24hrs) if ordered before 10hr

INTERNATIONAL SHIPPING

EU/SWITZERLAND/JERSEY/GUERNSEY
13€, free over 500€

NORWAY
35€, free over 500€

ASIA/RUSSIA/NORTH AND SOUTH AMERICA/NZ/AUSTRALIA/REUNION & DOMTOM
35€ (SNOWBOARDS, SPLITBOARDS & POWSURFS 100€)
Service provided by Colissimo

Shipping delay: generally 5 working days, but can (on occasion) be up to three weeks due to customs delays beyond our control.
Transporter: La Poste in France, then local postal services (eg EMS in Russia, USPS in the US, DPD in the UK etc)

EXPRESS
Price depending on size of order
Service provided by Chronopost

Shipping time: depends on your country, generally between 1 and 3 days
Express shipping to Guernsey not possible, sorry.

BIKES

FRANCE 30€
INTERNATIONAL: BEAR WITH US


GOOD TO KNOW
- If you order before 10.00am, your delivery will be picked, packed and shipped same-day.
- Returns are free from France with Colissimo and minimum hassle from everywhere. For returns information, please check out our Returns page.
- Sometimes, for ecological & economic reasons (to keep postage costs at a minimum for our clients), we remove items from their original packaging when they are sent. Similarly, we sometimes use original packaging with protection & packing tape to keep package volume to a minimum.
- We are human beings, not robots, please contact us if you need any help.