We ship worldwide. Everything has tracking and insurance.
INSTORE PICKUP
Instore pickup is always free and available within two hours of placing your order - get your gear at our Chamonix location.
STANDARD
7€, free over 200€ (except bikes)
Service provided by Colissimo
Shipping time: two business days.
STANDARD (TO A POINT RELAIS)
5€, free over 200€
Service provided by the Colissmo Point Relais network. Have your parcel delivered and held at your post office or nearby Point Relais outlet.
Shipping time: two business days.
EXPRESS / EXPRESS TO A POINT RELAIS
Price depending on size of order
Service provided by Chronopost
Shipping time: D+1 (24hrs) if ordered before 9am
EU/SWITZERLAND/JERSEY/GUERNSEY
13€, free over 500€ (except bikes)
NORWAY
35€, free over 500€ (except bikes)
ASIA/RUSSIA/NORTH AND SOUTH AMERICA/NZ/AUSTRALIA/REUNION & DOMTOM
35€ (SNOWBOARDS, SPLITBOARDS & POWSURFS 100€)
Service provided by Colissimo
Shipping delay: generally 5 working days, but can (on occasion) be up to three weeks due to customs delays beyond our control.
Transporter: La Poste in France, then local postal services (eg EMS in Russia, USPS in the US, DPD in the UK etc)
EXPRESS
Price depending on size of order
Service provided by Chronopost
Shipping time: depends on your country, generally between 1 and 3 days
Express shipping to Guernsey not possible, sorry.
The bikes are shipped in they original boxes which are very big, and the volume implicates an extra cost per bike ordered.
Bikes are delivered in France by Chronopost with insurance, and the cost is 50€ which also includes the mandatory engraving since 01/01/2021
All bikes shipped to Europe are sent by UPS with full insurance at the cost of 250€
For any other destinations, please contact us with your address for a quote.
INTERNATIONAL: contact us for a quote
GOOD TO KNOW
- If you order before 9:00am, your delivery will be picked, packed and shipped same-day.
- Returns are free from France with Colissimo and minimum hassle from everywhere. For returns information, please check out our Returns page.
- Sometimes, for ecological & economic reasons (to keep postage costs at a minimum for our clients), we remove items from their original packaging when they are sent. Similarly, we sometimes use original packaging with protection & packing tape to keep package volume to a minimum.
- We are human beings, not robots, please contact us if you need any help.